Privacy Policy

Who We Are

Together School ("we", "us", "our") is committed to protecting your privacy and handling your data transparently and securely. For questions, contact hello@togetherschool.ai.

What Data We Collect

• Personal information (name, email, address, phone, child details)
• Account and login details
• Usage data (pages visited, actions taken)
• Cookies and similar technologies
• Communications and support queries

How We Use Your Data

• To provide and improve our services
• To communicate with you about your account or our services
• To personalise your experience
• To comply with legal obligations
• For analytics and site security

Legal Basis for Processing (UK GDPR)

• Consent (e.g. marketing communications)
• Contract (to provide our services)
• Legal obligation (e.g. safeguarding, compliance)
• Legitimate interests (to improve our services, ensure security)

Data Sharing & Transfers

• We do not sell your data.
• We may share data with trusted service providers (e.g. hosting, analytics, payment processors) under strict agreements.
• We may transfer data outside the UK/EU only with adequate safeguards (e.g. Standard Contractual Clauses).
• We may disclose data if required by law or to protect safety.

Cookies

We use cookies and similar technologies to operate our site, remember your preferences, and analyse usage. You can control cookies via your browser settings.

Your Rights

• Access your data
• Correct or update your data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Complain to the UK Information Commissioner's Office (ICO)

How We Protect Your Data

We use industry-standard security measures to protect your data, including encryption, access controls, and regular reviews. Only authorised staff and partners have access as needed.

Children's Privacy

We take extra care with children's data. Parents/guardians must provide consent for children under 16. We do not knowingly collect data from children without appropriate consent.

Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or our website.